Department of Health returns consistantly show Alert C3 has the best EOC (Emergency Operations Centre) call handling and processing times.
Peter Clark,
MIS Emergency Systems Ltd

Single Site Solutions

Single Site Solution

For the single site operation we offer all of the functionality and the same degree of resilience that we provide for regional and national solutions. The same core software, Alert C3 Command and Control is equally well suited for managing operations. Whether your call volume is 10-20 or 2000+ plus calls a day, MIS have customers dealing with your volume of work. We fully understand that smaller operations may not have access to highly sophisticated IT support staff, in house, we therefore take this into account in every proposal, making sure that the package that you opt for, both suits your operational requirement, and virtually maintenance free. For example we ensure that your resilience is built in and that your data backup is fully automated, ensuring that you can get on with the business of running your operations, without worrying about your information systems.

Integration

Whether your interface requirements are modest, or you require most sophisticated integration. You can be sure that we have the experience to deliver, Some of the 'Off the Shelf' interfaces modules include.

  • Vehicle Tracking

  • Paging and SMS

  • Telephony and Radio Systems

  • Billing and Invoicing

  • ProQA (Certified

Technology

Built on industry standard database and operating system architecture, Alert C3 is both affordable, and easy to manage

  • Microsoft Windows

  • Microsoft SQL Server 2005

  • Microsoft XP Professional and Windows Vista Business Professional

  • Microsoft Office Compatible

Collaboration

Developed in close collaboration with over 30 Ambulance services in the UK and Ireland, MIS Emergency Systems Alert C3 is designed as a modular application that meet the need of the modern high performance ambulance service. The system is fully compliant with DoH (UK) and the Health Service of Ireland.

Designed for Usability
 
  • Full /True Multi-User Windows Application
  • Intuitive Explorer Management Information Interface
  • Full Windows style on-line help
  • Extensive Use of Drop Down Menus – Minimise Typing
  • Fast Screen Response
  • Multi-Window and/or Multi-Monitor Display Desktop Schemes Tailored for Specific Users
  • Security Roles Tailored for individual user groups
  • Full in-built Workflow functionality
General Features
  • Ease of Use
  • Modular Design
  • Real-Time Multi-User System
  • Stable System For Mission Critical Environment
  • Scalable From Single User to Multiple Office Operations
  • Automatic Drill Down for Management Information
  • Web portal Links
  • Comprehensive Audit Facilities
  • Optional Features Rest Period and Workload Management
  • Lost Unit Hour Accounting
  • Unit Hour Utilisation Reporting
  • Operational Performance Dashboard
  • Executive Information System (EIS)
Environment
  • Microsoft SQL 2005© Database
  • Windows 2000/XP/Vista
Reporting
  • All lookups, lists and searches exportable to XML, Excel & other application software.
  • Compatible with Crystal Reports Integrates with Business Objects
  • Built In EIS Reporting (Ad Hock Reports)