MIS have been providing systems to the Ambulance Services in the UK and Ireland for a quarter of a century, it is obvious that we aren’t just doing something right, we really must be doing very little wrong!
Stewart McLaughlin,
Group Managing Directror

C3 Computer Aided Dispatch

Introducing the “State of the Art” Computer Aided Dispatch (Command & Control) application, ALERT C3. A fusion of the unparalleled experience of mis Emergency Systems Ltd, together with the world’s ‘Best of Breed’ technologies to delivering the definitive Ambulance Command and Control System.

As you would expect from mis, the result is a highly stable and scalable system providing at its core a fully integrated Multi-User, Real-Time Operational Control environment, offering the most feature rich system of its kind – anywhere!

Connecting for Health

Designed from the top-down ALERT C3 is a system that knows where it is going and being 'Connecting for Health' compliant and ready to interface to the National Applications Services (NAS) is only the beginning. ALERT C3 is tomorrows standard, available today.

Functionality Designed for the Real World

ALERT C3 provides immediate benefits to the organisation, by providing a nexus for all of your systems, ProQA©, Ordnance Survey, Dotted Eyes, Telephony, Radio, Hazchem etc, and maximising the functionality of these systems. ALERT C3 delivers effective Command and Control and, at the same time, provides an unsurpassed, staff friendly, user interface.

Accessible Technology

Built on industry standard database and operating system architecture, ALERT C3 is the IT professional’s choice. The key technologies include;

Collaboration

Developed in close collaboration with the Ambulance Service, ALERT C3 sets out to address all of the short-comings that the Ambulance Services have identified in existing CAD systems. The result is a system which, we firmly believe, for the first time, will meet and exceed your expectations. If you’re looking for effective (UK centric) Status Plan Management, Workload Management, seamless Mobile Data and AVLS integration, or are just trying to ensure that all your staff get their rest periods on time, then ALERT C3 is the system you should be arranging to have a look at.

Building on Strengths

Maintaining and building on our strengths has always been a key to the success of mis applications, and as such the industry leading auditing that has long been a feature of ALERT 2000 has been further improved and incorporated into ALERT C3. This ensures that all aspects of the system are immediately verifiable and open to scrutiny and, as a result, provide an incomparable log of evidence to back up the data and statistics you supply to external auditing bodies such as Commission for Healthcare Audit and Inspection.

Designed for Usability

  • Intuitive Windows™ User Interface

  • Rapid and Accurate Call Entry with FastGrid©

  • Extensive Use of Drop Down Menus – Minimise Typing

  • Fully Touch Screen Compliant

  • Fast Screen Response

  • Multi-Window and/or Multi-Monitor Display

  • Desktop Schemes Tailored for Specific Users

  • Fully Interactive Mapping

General Features

  • Ease of Use

  • Modular Design

  • Real-Time Multi-User System

  • Automatic Drill Down for Address Detail

  • Comprehensive Property Management

  • Stable System For Mission Critical Environment

  • Scalable From Single User to Country Wide Operations

  • Major Incident Management

Enhanced Features

  • Status Plan Management

  • Workload Manager

  • Rest Period Manager

  • Flight Management

  • A & E Unit Integration (Automatic Arrival Notification)

  • Advanced Event Paging

  • First Responder Management

  • EPRF Integration

Environment

  • Microsoft SQL 2000© and SQL 2005© Database

  • Windows 2000/XP© and Vista Professional™©

  • Microsoft 3 Tier Architecture for Scalability and Resilience

  • Integrated Mapping Using Industry Standard Data

Interfaces

  • AVLS/GPS Integration

  • GPRS Integration

  • Radio Status

  • Mobile Data

  • Billing

  • Hospital Integration

  • Alpha-Numeric Paging

  • Medical Priority ProQA©

  • EISEC/ALSEC

  • Field Data Collection

  • National Care Record

  • Airwave

  • Psiam©, TAS©, Out-of-hours (Adastra©), and NHSD©

  • ePRF

Gazetteer

  • Fully Compliant with Address-Point® and Dotted Eyes®

  • Automatic Gazetteer Import Facility

  • Rapid Drill Down Retrieval

  • Fully Supports Cross Streets (Junctions)

  • Multi-Level Property Management

Auditing

  • Comprehensive Auditing Facilities for all aspects of the system, including:

  • Incidents

  • Resources

  • Users

  • Fully Compliant with DoH (Department of Health) Requirements

  • Gazetteer

  • Static Files

  • Status Plan Compliance

Management Information

  • ORCON Reporting

  • Körner Reporting

  • Comprehensive Web Reporting

  • Unique EMDC Dashboard Performance Monitoring

  • Commission for Healthcare Audit and Inspection Reporting

  • Status Plan Compliance

  • Workload Distribution

  • Direct Data Export to Local Reporting Systems

  • Lost Unit Hours

  • Unit Hour Utilisation

  • Demand Analysis

  • Individual Activation

  • Interface to Lightfoot sfn

  • Hospital Turn Round Analysis

  • Comprehensive Ad Hoc Reporting Tool

Modular Approach

At MIS we fully understand that your operation will have much in common with other service providers, you may use the same Mobile Data supplier, or the same Radio or Paging system, however the reality is that your service will be unique, you may be at the cutting edge of ECP implementation, or working in hugely innovative ways with other Health Providers. In order to be as flexible as we can, and ensure that your only pay for the specific functionality that you need - today, all of our systems are designed and marketed using a modular approach, this means that you can choose which modules best suit you, at any time, and simply implement these as and when they are needed. For a full list of available modules for Alert C3 see the section on Advanced Applications.